Basic Triple Room
- Sleeping arrangements for 3 persons
Hostel · Madrid · Community of Madrid
Hostal Charlotte-Gran Via
A straightforward, well-located hostal on Madrid's Gran Via, with a rooftop terrace that guests consistently single out.
- On Gran Via, steps from Callao metro
- Rooftop Sky bar with terrace views
- 24-hour reception and free Wi-Fi in rooms
7.9
Very good
2166 reviews
Booking.com 7.9 · 2166 reviews
About
Hostal Charlotte-Gran Via
Hostal Charlotte-Gran Via sits on a central stretch of Madrid's Gran Via, about a 5-minute walk from the Convent of the Royal Barefoot Nuns (Monasterios de las Descalzas Reales). The area is busy with theatres, shops and metro connections, which suits travellers who want to be in the middle of the action.
The hostal offers simple, functional rooms, several of which sleep three, plus a rooftop terrace on the 10th floor with a sky bar. The 24-hour reception, lift, vending machines, laundry service and tour assistance cover the practical basics for a city stay.
- No smoking on site
- Safe deposit box
- 24-hour reception
- No pets allowed
- Security
- Vending machines
In brief
What works, what to weigh
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Strengths
4 reasons to book- Central Gran Via location — Guests consistently highlight the hostal's position on Madrid's main thoroughfare, close to Callao metro, Plaza de Oriente, theatres and shopping. The description also notes it is a 5-minute walk from the Convent of the Royal Barefoot Nuns.
- Rooftop terrace and sky bar — The terrace on the 10th floor with views over Gran Via is mentioned repeatedly by guests, often as the highlight of their stay. Breakfast there is described as a must-try.
- Friendly staff and good service — Guests note welcoming and helpful staff who deal with issues promptly, and the Service rating category stands at 8.2.
- Good value for money — Several reviews call the hostal great value, with the Value category at 7.6 and a rating of 7.9 across over 2,000 reviews.
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Worth weighing
4 to weigh- Rooms can be small — A guest noted that rooms are not very spacious, though they added that rooms are clean and fine for a short stay.
- No pets allowed — The hostal's policy states that pets are not allowed.
- No on-site parking mentioned — Parking is not listed, and there is no mention of a car park, which could be a limitation for guests driving into central Madrid.
- Mixed-consistency breakfast — While several guests praise the breakfast, one review mentions the selection was fine, and the overall rating for value is slightly lower than other categories.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Standard Triple Room
- Sleeping arrangements for 3 persons
Superior Double Room
- 1 Double bed
Economy Triple Room
- Sleeping arrangements for 3 persons
Private Bathroom Twin Room
- 2 Single beds
- Private bathroom
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
In-room
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Flat-screen TV
- Tea and coffee facilities
- Electric kettle
- Free Wi-Fi in rooms
Services
- 24-hour reception
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Safe deposit box
- Vending machines
Other
- Restaurant
- Entertainment
- Cots
- Patio
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.9/10 from 2,166 reviews
Booking.com · 7.9 · 2166 reviews
7.9Verified guest“Beds were comfortable and the room was warm, with a personal safe and plenty of TV channels. The bar also serves a tasty variety of food.”
7.9Verified guest“Really enjoyed the room, which had a nice shower and comfortable bed. Central heating, the safe and multi-channel TV all worked well.”
7.9Verified guest“A comfortable base for discovering Madrid. Comfy beds, a safe, flat-screen TV with satellite channels, and a coffee maker in the room. It's about a 10-minute walk from Callao metro station.”
7.9Verified guest“The staff were friendly and sorted out any problems I had during the stay.”
7.9Verified guest“This place is centrally located, close to Plaza de Oriente.”
7.9Verified guest“The hotel is right in the heart of the city, perfect for exploring the attractions. Staff are super-friendly and always ready to help with queries. Rooms are comfortable, with a nice shower and a very comfy bed. The highlight is the amazing terrace with breathtaking views of Gran Via – definitely a must-experience.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Gran Via: The hostal sits directly on Gran Via, Madrid's bustling main artery, lined with theatres, shops and eateries. The Convent of the Royal Barefoot Nuns is a 5-minute walk away.
Callao and Plaza de Oriente: Callao metro station is about a 10-minute walk, and Plaza de Oriente is close by, offering easy access to the Royal Palace and the Opera area.
44 Calle Gran Via, Madrid, Community of Madrid, 28013, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 10 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 15:00 to 23:59, and check-out is by 11:00.
Does the hostal allow pets?
No, pets are not allowed at Hostal Charlotte-Gran Via.
Is there on-site parking?
The hostal does not list any parking facilities. You may need to use public parking nearby.
Are there family rooms available?
Yes, the hostal offers Basic, Standard and Economy Triple Rooms that sleep three people, which can suit small families.
Is breakfast served on the terrace?
Guests mention having breakfast with views from the rooftop terrace, and it is described as a must-try, though the specific times are not listed.
The bottom line
For travellers who want to be in the middle of Madrid's Gran Via and appreciate a rooftop view, Hostal Charlotte-Gran Via delivers a solid, no-frills base with friendly service. The trade-off is compact rooms and no pets, but the central location and sky bar terrace make it a reliable pick for a short city break.
7.9Best for: couples or small groups wanting a central, budget-conscious stay with a memorable rooftop terrace.
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